Privacy Policy
Last updated: August 13, 2026
At Quizontal ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
We collect the following types of information:
1.1 Information you provide
- Account information: name, email address, phone number, company name, and billing address when you register or place an order.
- Payment information: bank transfer references and payment receipts you upload for verification.
- Communications: support tickets, messages and any information you submit through the client area.
1.2 Information collected automatically
- Usage data: pages viewed, and interactions with our website and client area.
- Technical data: IP address, browser type, device information and cookies.
1.3 Domain-related information
For domain registrations, certain information (such as the registrant name, email and, where applicable, organisation) may be required by the relevant domain registry. This information may be published in the public WHOIS database unless WHOIS privacy protection is enabled.
2. How we use your information
We use your information to:
- Provide, operate and maintain our services (domains, hosting, VPS).
- Process orders, payments and refunds.
- Manage your account and provide customer support.
- Verify bank transfer payments.
- Send transactional and service notifications (invoices, renewals, provisioning updates).
- Comply with legal and regulatory obligations.
- Improve and secure our services.
3. Legal basis for processing
We process your personal data on the following legal bases:
- Performance of a contract — to provide the services you have ordered.
- Legitimate interests — to improve our services and prevent fraud.
- Legal obligation — to comply with applicable laws (for example, tax and accounting requirements).
- Consent — where you have given consent for a specific purpose.
4. Sharing your information
We do not sell your personal information. We may share your information with:
- Service providers — third parties who help us deliver services, such as domain registries, hosting infrastructure providers (e.g. InterServer), payment processors and email providers.
- Domain registries — information required to register or transfer a domain name.
- Legal authorities — where required by law or to protect our legal rights.
We require our service providers to handle your data in accordance with applicable data protection law.
5. Data retention
We retain your personal information only for as long as necessary to:
- Provide our services and meet our contractual obligations.
- Comply with legal, tax and accounting requirements.
When information is no longer needed, we securely delete or anonymise it.
6. Data security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Cookies
We use cookies and similar technologies to operate the client area and improve your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.
8. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing.
- Request a copy of your data in a portable format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
9. Third-party links
Our website or emails may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Children's privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be notified through the client area or by email.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Company: Quizontal
- Email: support@quizontal.site
- Address: Kegalle, Sri Lanka
Note: This is a template intended as a starting point. Please have it reviewed by a qualified legal professional to ensure it meets your specific requirements and complies with applicable law.