Terms and Conditions

Last updated: August 13, 2026

These Terms of Service ("Terms") govern your use of the products and services provided by Quizontal ("we", "us", "our" or "the Company") through our website and client area. By placing an order, creating an account, or using any of our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

1. Definitions

  • Services means the domain name registration, transfer and renewal services, web hosting, cloud VPS (virtual private servers), and any related products we offer.
  • Wallet means your Quizontal account balance, funded by bank transfer, which can be used to pay invoices and renew services.
  • Account means the client account you register with us to manage your services.
  • We, us, our refers to Quizontal.
  • You, your refers to the person or entity using our services.

2. Account & eligibility

  1. You must be at least 18 years old, or have the legal capacity to enter into a binding agreement in your jurisdiction, to open an account.
  2. You must provide accurate, current and complete information during registration, and keep it up to date.
  3. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
  4. You must notify us immediately if you believe your account has been compromised.
  5. We may suspend or terminate accounts that provide false information or breach these Terms.

3. Services

3.1 Domain names

  • We offer domain name registration, transfer and renewal services.
  • Domain registration is subject to the policies of the relevant registry. Registration is only confirmed once it is completed by the registry.
  • You are responsible for ensuring your chosen domain name does not infringe any third-party rights, including trademarks.
  • WHOIS privacy protection is included free of charge on supported extensions where the registry permits it.
  • Renewal fees are shown next to registration fees before purchase. It is your responsibility to renew your domains before expiry.

3.2 Web hosting

  • Web hosting accounts are provisioned after payment is confirmed.
  • You are responsible for all content hosted on your account and must comply with our Acceptable Use policy (Section 5).
  • You are responsible for maintaining backups of your own data where applicable, unless a backup service is explicitly included.

3.3 Cloud VPS

  • Cloud VPS servers are provisioned automatically after payment is confirmed. Most servers are ready within 30 minutes, but provisioning times may vary.
  • You are granted full administrative access to your server and are solely responsible for its configuration, security and content.
  • You are responsible for managing and securing the server, including applying updates and safeguarding credentials.

4. Payments & billing

  1. All prices are displayed and charged in Sri Lankan Rupees (LKR) unless stated otherwise.
  2. Prices may be subject to change. We will notify you of price changes before your next renewal where reasonably possible.
  3. Payment may be made from your Quizontal Wallet, which you fund by bank transfer, or by manual bank transfer with a payment slip uploaded for verification.
  4. Bank transfer payments are credited only after the funds appear in our bank account and are verified by our team.
  5. Invoices must be paid by their due date. Unpaid invoices may lead to suspension or cancellation of the associated service.
  6. Domain registration, renewal and hosting services are generally non-refundable once provisioned, except where required by law or stated otherwise.

5. Acceptable use

You agree not to use our services to:

  1. Violate any applicable law or regulation.
  2. Infringe the intellectual property or other rights of any third party.
  3. Host, store or distribute malicious software, phishing content, spam, or any material that is unlawful, fraudulent or harmful.
  4. Send unsolicited bulk email (spam) or conduct any activity that disrupts our network or other customers.
  5. Attempt to gain unauthorised access to systems, networks or data.

We may suspend or terminate any service that breaches this policy without prior notice where necessary to protect our network or other customers.

6. Suspension & termination

  1. We may suspend or terminate your services if you breach these Terms, fail to pay invoices, or engage in prohibited activity.
  2. We may terminate any service by providing reasonable notice.
  3. You may cancel a service from your client area. Cancellation requests are processed in accordance with the relevant service terms.
  4. Upon termination, you are responsible for exporting or saving any data before the service is removed.

7. Availability & limitation of liability

  1. We provide our services on an "as is" and "as available" basis and do not guarantee uninterrupted or error-free operation.
  2. To the maximum extent permitted by law, Quizontal shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including loss of data, profits or revenue.
  3. Our total liability in connection with any service shall not exceed the amount you paid for that service in the preceding twelve (12) months.
  4. Nothing in these Terms limits any liability that cannot be limited under applicable law.

8. Data & privacy

Our collection and use of your personal data is described in our Privacy Policy.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified through the client area or by email. Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

10. Governing law

These Terms are governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

11. Contact

If you have any questions about these Terms, please contact us:

Note: This is a template intended as a starting point. Please have it reviewed by a qualified legal professional to ensure it meets your specific requirements and complies with applicable law.

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